1.General總論  NPDP考試概論  New Product, Service新產品, 新服務 2.Strategy策略  The importance of strategy to product development success產品策略重要性  What is strategy?策略是什麼  Establish the organization ’s direction建立組織與方向  Business and corporate strategy企業與組織策略  Innovation strategy and strategic plan創新策略與計畫  Strategies that support innovation支援創新的策略 3.Market Research1市場調查1  Introduction to market research in product development市場研究介紹  Second vs Primary Market Research次級與初級市場研究  Qualitative vs quantitative methods質化與量化方法  Market research tools市場研究的的工具 4.New Product Process新產品開發流程  Product development as a “risk vs reward” process 產品開發流程是風險與報酬的綜合  Specific product development process and methods各種產品開發流程  Stage-gate  IPD  Lean PD  Agile PD  Comparison of product development process產品開發流程間比教  Product development governance產品開發治理  The product Innovation Charter產品創新章程 5.Portfolio Management組合管理  What is a product portfolio產品組合是什麼  The relationship of the portfolio to strategy產品組合跟策略的關係  Selection of new product opportunities  The balanced portfolio  Resource allocation 6.Build Business Case  Three Main Components of the Business Case The Structure of Build Business Case The Key Blocks in Build Business Case User Needs and Wants Study  Competitive Intelligence  Workshop: Detailed Market Analysis Concept Testing  Financial Analysis Tools: Financial Analysis Tools: Sales Forecasting Homework: Build Business Case 7.Culture,Organization and Teams  The important of a culture of innovation  Management roles with respect to product development  Strategy策略  Process流程  Organization and Teams  Product產品  Teams- roles and responsible  Matrix structures and the cross-functional team 8.Tools and Metrics  Ideation tools  Feasibility analysis可行性分析  Financial analysis財務分析  Product concept and design specifications產品概念與設計規格  Product design tools  Project management&Risk Management  Performance metrics for product management 9.Market Research2市場調查2  Market research tools-Test Market  Multivariate market research  Other important market research tools: Crowdsourcing & Big Data  Market research at specific stages of product development 10.Launch& Post Launch  Launch  Launch management  Post Launch 11.Lifecycle Management產品生命週期管理  Product life cycle  Introduction to the product life cycle  Managing the product life cycle  The impact of the PLC on the product portfolio  The critical stage of product introduction  Sustainable product Innovation  Introduction to sustainable innovation  Sustainability related to product development  Sustainability tools  LCA cases studies and certification